We commit ourselves to about excellence

At Tax LLC, we strive to provide the best possible service to our clients. However, we understand that there may be instances where you are not satisfied with our services. In these cases, we offer the following refund policy:

If you are not satisfied with the services provided by our company, we will work with you to try and resolve any issues you may have. However, we do not offer refunds except in cases where there is an error on our side. This includes mistakes made by our team in preparing your tax return, incorrect calculations, or any other error made by us.

If you believe there has been an error made by our company, please contact us immediately so that we can correct the issue and resolve the matter to your satisfaction. We will review each request on a case-by-case basis and will provide a refund if we determine that an error has been made.

Please note that this refund policy only applies to errors made by our company and does not cover any errors made by the client, such as incorrect information provided on their tax return. It is the responsibility of the client to ensure that all information provided to our company is accurate and complete.

We appreciate your business and hope that you are satisfied with the services provided by our company. If you have any further questions or concerns, please don't hesitate to contact us at the following email address: thecolourmoon@gmail.com